Contact

Email [email protected]. One person reads it, so a reply usually takes a few business days.

Three kinds of message get answered fastest. A correction, especially a model number or a specification that is wrong on a page here, goes to the top of the queue and gets logged with a date on the author page. A question about your own floors and your own animal, with the room count and the coat type in it, is easy to answer properly. And a note that a link is broken or points at the wrong configuration is always welcome, because listings get merged and split without warning.

We cannot help with warranty claims, repairs or returns. Those go to the retailer you bought from, or to the maker. We also do not accept paid placements, sponsored inclusions or guest posts, so messages offering those will not get a reply.

Brands are welcome to write with a correction or with a specification sheet. Sending a product does not buy a place on a list here, and anything that did arrive would be disclosed on the page.